About Us
Join a friendly, close-knit, and bustling dermatology practice in South Orange County! We specialize in general, surgical, and cosmetic dermatology, providing top-tier care in an excellent, supportive work environment. We are looking for a welcoming and detail-oriented Front Office Receptionist to be the first point of contact for our patients and an integral part of our team.
What You Will Do
- Provide a warm, professional welcome to all patients, both in-person and over the phone.
- Efficiently manage patient scheduling, check-ins, and check-outs in a fast-paced environment.
- Utilize electronic medical records (EMR) for accurate data entry and patient file management.
- Discuss cosmetic services and skincare products with patients, utilizing strong sales and customer service skills.
- Multi-task across various front-desk duties while maintaining strict confidentiality and attention to detail.
What We Are Looking For
- Experience: Previous experience as a medical receptionist is strongly preferred.
- Tech-Savvy: Strong computer skills with the ability to quickly learn new systems.
- Communication & Sales: Exceptional verbal communication skills with a natural ability to connect with patients and promote practice services.
- Work Ethic: A strong sense of ethics, honesty, punctuality, and unwavering commitment to excellent customer service.
- Standout Candidates: We highly value candidates with eClinicalWorks (eCW) experience, dermatology background, or prior EMR knowledge (though we are willing to train the right person!).
Perks & Benefits
- Generous benefits package
- Paid time off and holiday pay
- Excellent, collaborative work environment
- Employee discounts
To Apply
We love our fast-paced clinic, but we also value team members who know how to make the most of the quiet moments! When you apply, please include your resume and a brief note. Instead of repeating your resume, tell us a little about you—why dermatology interests you, how you keep your cool when it's busy, and what your go-to tasks are during downtime.
One last thing: Attention to detail is vital. Please start your note with the exact phrase you would use on the phone to politely place a caller on hold while you are actively checking in a patient.
Job Type: Full-time
Pay: $17.50 - $26.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Medical Specialty:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 3 years (Required)
Location:
- Dana Point, CA (Preferred)
Shift availability:
Ability to Commute:
- Dana Point, CA (Required)
Work Location: In person
