The Loan Coordinator plays a critical role in supporting Austin Habitat for Humanity’s affordable housing programs by managing the end-to-end loan process for qualified clients. This position ensures accuracy, compliance, and timely execution of all loan-related activities, while maintaining a high standard of client service.
Key responsibilities include:
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Application Review & Verification – Evaluate program applications and supporting documentation, perform income and credit verifications, and confirm eligibility in accordance with organizational and regulatory guidelines.
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Loan Processing & Documentation – Prepare, track, and maintain all loan files, ensuring completeness and accuracy of property records, disclosures, and closing documents.
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Compliance & Reporting – Monitor adherence to mortgage lending laws, affordable housing regulations, and internal policies; update data systems and generate reports as needed for audits and funding requirements.
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Closing Coordination – Schedule and facilitate loan closings, communicate with lenders, title companies, and internal stakeholders, and deliver final documentation to all parties.
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Post-Closing Support – Assist with warranty requests, loan servicing setup, and client inquiries to ensure a smooth transition to homeownership.
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Collaboration & Client Communication – Work closely with the Affordable Housing Manager and Client Services team to provide clear, timely updates to homeowners and maintain positive relationships throughout the process.
This role requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple deadlines while upholding the mission of building homes, communities, and hope.
- Strong attention to detail
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Excellent organization and time management skills
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Clear written and oral communication
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Ability to problem solve
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Knowledge of Microsoft Word and Excel
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Motivated self-started but comfortable working as part of a group
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Background working as Loan Processor for at least 2 years
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Familiarity with Mortgage Lending laws/regulations
- Experience working in affordable housing
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Experience working in service oriented environment
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Associate’s degree or 3 years’ experience / Bachelor’s degree or 5 years’ experience.
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High school diploma or equivalent
Preferred Experience Requirements
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Bilingual (Spanish-speaking)
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Experience using Salesforce
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Certified Notary Public
