As a Front Desk Agent at our large hotel, you would be required to regularly interact with people in a positive manner.
We are looking for an employee that enjoys working with the public and will be ready to assist our guests with a smile. You would also need to be very organized, able to easily move from one task to another, and be self motivated to complete daily tasks.
Below is a brief list of the general duties of a front desk agent.
*Sell, register, and assign rooms to guests.
*Audit individual reservations and group blocks for accuracy of information and billing.
*Promote hotel facilities and services.
*Calculate bills, collect payments and maintain cash bank according to policies.
*Post charges to guest accounts: room service, food, liquor and telephone.
*Assess and prep daily reservations for arrival.
*Assist guests with any reasonable requests or queries.
*Provide luggage handling services to and from rooms when needed.
*Direct customers to their needed areas and be able to cross-sell hotel amenities.
*Manage room inventory in coordination with other departments.
Pay: $17.00 per hour
Benefits:
Experience:
- Hotel Front Desk: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
Work Location: In person
