We are seeking a professional, organized, and customer-focused Front Desk & Admissions Coordinator to serve as the first point of contact for our school. This role is responsible for managing front desk operations while also supporting the Admissions team with prospective student engagement.
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Key Responsibilities:
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Greet and assist students, visitors, and staff in a professional and welcoming manner.
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Answer and direct incoming calls; manage the front desk phone line.
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Schedule appointments and maintain front desk organization.
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Assist prospective students by directing inquiries and processing in the CRM.
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Support Admissions by conducting appt confirmations, coordinating interviews, conducitng Welcome calls and assisting with followups.
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Respond to website chat inquiries by routing leads appropriately.
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Maintain accurate records, call log, sign in sheets and ensure data is entered into systems in a timely manner.
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Support daily office operations and administrative tasks as needed.
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Qualifications:
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High school diploma or equivalent required.
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Previous front desk, receptionist, or customer service experience preferred.
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Strong communication and interpersonal skills.
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Organized, detailoriented, and able to multitask in a fastpaced environment.
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Comfortable using computers, CRM systems, and phone systems.
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Schedule:
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Fulltime, onsite, Monday Friday, 8am to 4:30pm.
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Why Join Us:
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Collaborative and supportive team environment.
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Opportunity to grow within Admissions.
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Meaningful work supporting students in their educational journey.
If you are a friendly, reliable, and proactive individual who enjoys helping others, we encourage you to apply. Bilingual in any language is a plus.
Welcome to the Manhattan School of Computer Technology (MSCT). We are pleased to have you join our team. At MSCT, our mission is to empower students through education, career development, and hands-on training that prepares them for success in today’s workforce. As a member of our organization, you play a vital role in shaping student experiences and outcomes. We expect all employees to uphold the highest standards of professionalism, integrity, and commitment to excellence. At MSCT, we value: Student success and achievement Respect and collaboration Continuous improvement Accountability and integrity We are committed to providing a supportive and inclusive work environment where employees can grow professionally while making a meaningful impact. We look forward to your contributions and to your success as part of the MSCT team. Welcome to MSCT.