Experienced Administrative Assistant – Auto Body / Dealership Experience Required
Company: Deluxe Auto Body
Position: Full-Time Administrative Assistant
Join the Deluxe Auto Body Team!
Deluxe Auto Body is seeking a highly organized, motivated, and experienced Administrative Assistant to join our growing team. We are looking for an individual with previous experience working in an auto body shop, collision center, or automotive dealership who thrives in a fast-paced environment and provides exceptional customer service.
The ideal candidate is detail-oriented, tech-savvy, professional, and capable of managing multiple priorities while ensuring smooth daily operations.
Responsibilities
- Welcome and assist customers in person and over the phone with professionalism.
- Schedule repair appointments and coordinate vehicle drop-offs and pick-ups.
- Open, maintain, and close repair orders (ROs).
- Communicate with insurance companies, adjusters, customers, and vendors.
- Assist estimators and technicians with administrative support.
- Prepare invoices, process payments, and maintain accurate financial records.
- Perform accurate data entry and maintain customer files.
- Respond to emails and manage office correspondence.
- Coordinate office operations and maintain organized records.
- Order office supplies and assist with inventory tracking.
- Prepare reports and assist management with administrative tasks.
- Maintain confidentiality of company and customer information.
Required Qualifications
- Minimum of 2 years of experience in an auto body shop, collision center, or automotive dealership.
- Strong understanding of automotive repair processes and customer service.
- Excellent communication and interpersonal skills.
- Highly organized with exceptional attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Dependable, punctual, and self-motivated.
- Professional appearance and positive attitude.
Technical Skills
Applicants must be proficient in:
- Microsoft Office (Word, Excel, Outlook, Teams)
- Google Workspace (Docs, Sheets, Drive)
- Data entry and electronic document management
- Cloud-based software and business applications
- Multi-line phone systems
- Office equipment including scanners, printers, and copiers
Preferred Qualifications
- Bilingual (English/Spanish) preferred.
- Experience working with insurance claims and supplements.
- Knowledge of accounts receivable, accounts payable, invoicing, and bookkeeping is a plus.
What We're Looking For
We are seeking someone who is:
- Customer-focused and professional.
- Organized and detail-oriented.
- A strong communicator with excellent problem-solving skills.
- Comfortable learning new technology and software.
- Able to work independently and collaboratively as part of a team.
- Committed to providing outstanding service and helping our office operate efficiently.
Job Type: Full-Time
Why Work at Deluxe Auto Body?
At Deluxe Auto Body, we value professionalism, teamwork, and exceptional customer service. We offer a positive work environment where employees are respected, supported, and given opportunities to grow. If you're experienced in the automotive industry and ready to make an impact, we'd love to hear from you.
Apply today and become part of the Deluxe Auto Body team!
Work Location: In person
