PROPERTY MANAGER
Knox Street | Dallas, TX
Full-Time | On-Site | Reports to General Manager
About Gillon Property Group
Gillon Property Group is a premier real estate ownership and management firm with a distinguished portfolio of luxury and contemporary mixed-use properties based in Dallas, Texas. Our Knox Street development represents one of Dallas's most vibrant retail and lifestyle destinations with a carefully curated retail and commercial space in the heart of one of the city's most sought-after neighborhoods.
Position Overview
We are seeking an experienced and dynamic Property Manager to oversee the daily operations of our Knox Street portfolio. This is a high-impact, hands-on leadership role requiring a seasoned professional who can manage all aspects of a premier luxury retail property — from tenant relations and vendor oversight to financial reporting and lease administration. The ideal candidate brings both operational excellence and a client-service mindset.
Key Responsibilities:
Property Operations & Maintenance
- Coordinate and oversee all daily operations of approximately 100,000+ square feet of luxury and contemporary retail space in the Knox Street area.
- Conduct weekly property inspections with meticulous attention to detail; identify repair and replacement needs and provide written reports.
- Coordinate and supervise third-party vendors including landscape, valet, maintenance, electrical, plumbing, HVAC, roofing, fire alarm, security, sweeping, trash disposal, cable, and telecom contractors.
- Supervise support staff including property administrator, maintenance personnel, vendors, and Security team.
Tenant Relations & Lease Administration
- Maintain positive, proactive relationships with all tenants; respond promptly to requests and resolve issues as they arise.
- Serve as liaison between property ownership and tenants, as well as with neighboring property representatives.
- Administer all lease provisions and communicate with legal counsel on new leases, amendments, terminations, and tenant matters.
- Support tenant finish-out work as relevant, including obtaining plan approvals and managing interactions with architects, in-house design and construction teams, general contractors, and subcontractors.
- Oversee tenant move-ins and move-outs.
Financial Management & Reporting
- Budget and monitor property expenses; code invoices as relevant for the budget, identify and implement cost-saving measures where appropriate.
- Approve all budgeted property expenses monthly; analyze monthly financial statements and annual budgets in collaboration with the accounting team and management staff.
- Responsible for variance explanations, in additions to accruals and forecasting.
- Monitor rent collections and initiate appropriate follow-up action as needed.
- Prepare and deliver monthly property reports to Senior Leadership for ownership review.
- Attend weekly meetings with the management team and provide written property updates covering maintenance, receivables, and tenant matters.
Regulatory Compliance & Community Engagement
- Liaise with the City of Dallas and the PID Board on all relevant matters.
- Schedule all required tenant inspections with the Texas Department of Licensing and Regulation; follow up on repairs and re-inspections as required.
- Oversee any abatement work and ensure proper paperwork is filed with the State of Texas.
- Collaborate with the Marketing Department on special events at the property and assist with on-site implementation.
- Interact with senior leadership and follow through on ownership requests in a timely and professional manner.
Qualifications
- Bachelor's degree preferred.
- Minimum of 5+ years of property management experience with mixed-use or retail properties.
- Proficiency in Microsoft Word, Excel, and Yardi property management software.
- Exceptional organizational skills with strong attention to detail.
- Outstanding interpersonal and communication skills, both oral and written.
- Self-motivated, proactive, and capable of independently prioritizing tasks in a fast-paced environment.
Gillon Property Group is an equal opportunity employer committed to building a diverse and inclusive team. We offer a competitive compensation package commensurate with experience.
