Receptionist – Make a Difference From the Front Desk
Are you friendly, organized, and energized by helping people?
Hearing Associates, Inc. is seeking a Receptionist who can create an exceptional first impression—both over the phone and in person—and help keep our busy healthcare office running smoothly.
As the first point of contact, you’ll set the tone for each patient’s visit. You’ll help them feel welcomed, informed, and cared for while ensuring our day-to-day operations stay on track. This role is perfect for someone who thrives in a fast-paced environment, enjoys working independently, and loves improving systems to make each day a little easier for the team and our patients.
About Us
At Hearing Associates, Inc., we’re a close-knit, mission-driven team dedicated to improving lives through better hearing. We value mutual respect, open communication, and genuine collaboration. You’ll be supported, appreciated, and encouraged to grow—both personally and professionally.
We laugh often, work hard, and always put patients first.
What You’ll Do
- Welcome patients with warmth, professionalism, and kindness
- Answer phones, schedule appointments, and manage provider calendars
- Coordinate appointment confirmations and patient communications
- Handle general front desk and administrative duties
- Use office software and computer applications with confidence
- Share ideas to improve workflow and elevate the patient experience
What We’re Looking For
- 1–2 years of Reception or Front Desk experience (healthcare preferred)
- Excellent communication and customer service skills
- Reliable, detail-oriented, and able to multitask with ease
- A positive attitude and team-centered mindset
- Comfortable with computers and common office software
What We Offer
- Competitive hourly pay — $18–$20/hr, depending on experience
- A supportive, friendly, and respectful team environment
- Opportunities for learning, growth, and skill development
- The chance to make a meaningful difference in patients’ lives every day
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Ability to Commute:
- Gurnee, IL 60031 (Required)
Ability to Relocate:
- Gurnee, IL 60031: Relocate before starting work (Required)
Work Location: In person
