Description:
Job description:
This position will have responsibility for:
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Greeting patients professionally both in person and on the phone
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Quickly answering or properly referring questions and issues
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Optimizing provider schedules and patient satisfaction with efficient scheduling
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Notifying providers of patient arrivals and monitoring patient wait times
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Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record
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Verifying insurance and financial information and collecting patient co-payments
Requirements:
Skills and Experience:
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High School or equivalent
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Two or more years Medical Office Front Desk experience
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Excellent telephone and interpersonal skills
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Customer service focus
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AthenaHealth EMR experience strongly preferred
Job Type: Full-time
