Job Responsibilities:
- Enter and maintain order data accurately in the system
- Process customer orders and ensure information is complete and correct
- Coordinate logistics arrangements and track shipment status
- Respond to customer inquiries regarding order status and related information
- Communicate with internal teams and customers in a timely and professional manner
- Perform other office administrative support tasks as needed
Requirements:
- Fluent in English and able to communicate professionally
- Able to speak and read Chinese
- High school diploma or above
- Detail-oriented, patient, and responsible
- Comfortable handling repetitive data entry and follow-up work
- Good organizational skills and basic computer skills
- Prior office, order processing, customer service, or logistics experience is a plus
Work Environment:
This is an in-office position in the Houston area. Candidates must be able to work on-site and are not eligible for remote work.
Pay: $17.00 - $20.00 per hour
Benefits:
Work Location: In person