Overview
We are a collections and consulting firm in the alternative financing industry, serving businesses of all sizes. We are looking for a motivated and ambitious Account Manager to join our team. If you thrive in a fast-paced environment and are driven to achieve both individual and company goals, this role may be a great fit for you.
Responsibilities
- Maintain accurate client records in close coordination with internal staff
- Manage a high call volume efficiently and negotiate on behalf of clients
- Serve as the primary point of contact for clients and manage day-to-day communication
- Develop a strong understanding of each client’s goals, challenges, and business environment
- Schedule regular check-ins to review account status, gather feedback, and align on negotiating next steps
- Oversee the settlement agreement process to support account management and retention
Skills
- Professionalism and Reliability: Punctual, dependable, and committed to maintaining a high standard of work
- Organization and Problem-Solving: Strong organizational and time management skills, with the ability to prioritize tasks and resolve issues efficiently
- Business Communication: Professional written and verbal communication skills, including email correspondence and financial reporting
- Client-Focused Mindset: Confidence in identifying client needs, understanding business objectives, and supporting account growth
Benefit
Pay: From $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
