Job Overview
We are seeking a dedicated and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will play a vital role in providing high-quality patient care and administrative support within our medical facility. This position requires a strong commitment to patient well-being, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Duties
- Greet patients and visitors in a friendly, professional, and courteous manner.
- Answer and direct incoming phone calls, take messages, and respond to inquiries.
- Schedule, confirm, and reschedule patient appointments.
- Check patients in and out while verifying demographic and insurance information.
- Maintain accurate electronic medical records (EMR) and patient files.
- Coordinate patient referrals and communicate with specialists as needed.
- Prepare and organize paperwork for patient visits and maintain office documentation.
- Assist healthcare providers by managing schedules and facilitating patient flow.
- Ensure patient confidentiality and comply with HIPAA regulations.
- Perform general administrative tasks, including scanning, filing, faxing, and data entry.
- Collaborate with clinical and administrative staff to provide exceptional patient care and customer service.
- Provide medical administrative support including scheduling appointments, and managing patient records.
- Ensure compliance with safety protocols and maintain a clean and organized workspace.
- Collaborate with other medical staff to coordinate patient care efficiently.
Experience
Candidates should possess experience or training in the following areas:
- Medical administrative support
- Scheduling
The successful applicant will demonstrate a commitment to providing exceptional patient care while adhering to the highest standards of professionalism and ethics.
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person