Who we are
Headquartered in Jersey City, New Jersey, Lotto.com is the first digital platform for ordering official state lottery draw and scratch games on both mobile and web-based platforms. Lotto.com helps the lottery contribute incremental funds to state-run programs across education, parks, emergency responders, veterans' health, and other important services. With a customer base exceeding 4 million, we are currently available in twelve states, with ambitious plans to extend our presence to more states in the near future.
In line with our commitment to revolutionizing the lottery landscape, we prioritize fostering career development. At Lotto.com, we offer hybrid opportunities for some of our roles, providing a flexible work environment. We aim to create a space where you can truly grow, both personally and professionally, contributing to a dynamic and forward-thinking workplace. In addition, we offer competitive compensation packages to recognize and reward your skills and contributions.
What's the role?
Lotto.com is seeking a dedicated and detail-oriented Production Supervisor to support our Store Operations Manager. As a Production Supervisor, you will play a pivotal role in the location’s success by ensuring the seamless operation of our daily processes. Your responsibilities will include people leadership, where you will be leading, mentoring, and motivating a dynamic team to achieve their best performance. The ideal candidate will be capable of collaborating with support teams and ensuring operational excellence at all times. The Operations Supervisor will champion company policy, ensure that operational procedures are followed, monitor business activities, and suggest improvements to existing processes.
What you'll do:
- Supervise your team’s performance and facilitate all day-to-day operations
- Perform a variety of fulfillment processes and tasks, both under direction and self directed
- Anticipate, identify, and resolve issues that arise as a result of lottery ticket fulfillment
- Become the first point of escalation for the operations team
- Escalate incidents that may affect day-to-day operations, and monitor them through resolution
- Ensure company policy and standard operating procedures are followed correctly
- Manage inventory and procurement of office supplies as needed
- Maintain all location equipment, ensuring it remains in good working condition
- Collaborate with HR and management in recruitment activities for the team
- Resolve interpersonal employee issues that may arise to maintain a professional workplace
- Assign additional projects to the staff and ensure timely completion
- Conduct onboarding and retention training as needed
- Build and maintain operations schedule to ensure appropriate shift coverage
- Responsible for assisting with a wide array of business needs as they arise, a jack of all trades
What you need:
- Open availability including nights, weekends, and Holidays
- Ambitious drive, strong individual contributor, and team player
- Affinity for technology and a can-do attitude
- Familiarity with G-Suite tools and E-commerce platforms
- Strong leadership tendencies with extensive experience in the leadership of diverse teams
- Entrepreneurial mindset with the ability to drive results through process improvement
What you'll get:
- Competitive Salary
- Performance based bonuses
- Future equity in the company
- Awesome working environment
- Paid Time-Off
- Health, Vision, and Dental Benefits
- Team events
Lotto.com does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status. If you feel that you are qualified for this position, we encourage you to submit an application.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k) 4% Match
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Management: 2 years (Required)
Ability to Commute:
- Columbus, OH 43201 (Required)
Work Location: In person
