Mike Shaw Toyota is looking to add experienced Automotive Service Advisors to our team. We are one of South Texas’ most respected auto dealers, we are looking for professional, outgoing, hardworking individuals who have a desire to be successful. We truly care about the well-being of our employees and their families and offer training, advancement and completive pay scale, $60,000 to $100,000+ We promote a workplace of integrity and respect. Our Award-Winning Service Drive is looking for individuals that are passionate about helping customers & delivering the best customer service possible.
Responsibilities include but are not limited to:
- Greets customers in a timely, friendly manner, and obtains vehicle information.
- Addresses customer's vehicle concerns accurately and clearly on repair order.
- Refers to service history, inspects vehicles, and recommends additional service needed.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are carried out.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order accurately.
- Maintains high customer satisfaction standards.
Pay: $60,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
