At Prime Time Solutions, a sales and development firm in Worcester, we believe everyone deserves a superior internet experience. As a Verizon Assistant, you will introduce our customers to the power of Verizon. The Verizon Assistant helps them understand why Fios is different, with faster uploads for video calls, smoother streaming for their favorite shows, and lag-free gaming
As a Verizon Assistant, you will complete comprehensive training on Verizon’s fiber-optic portfolio and learn to position Verizon FiOS as the smart choice for modern living during personal consultations. Our sales program emphasizes the big picture, where the Verizon Assistant’s sales conversations focus on lifestyle improvements for our customers.
Role Responsibilities of the Verizon Assistant
- Assist customers in exploring Verizon FiOS internet options by understanding their online habits and household technology requirements.
- Support the enrollment process by coordinating account setup, address verification, and installation appointments with precision.
- Present fiber internet benefits by highlighting dependable bandwidth, Wi-Fi performance, and network reliability during customer conversations.
- Help organize customer accounts, enrollment documents, and service records to ensure a smooth sales process.
- Recognize opportunities to introduce upgraded internet tiers and connectivity solutions that increase customer value and sales.
- Strengthen customer relationships by supporting consultative Verizon FiOS sales and service excellence.
Qualities of a Verizon Assistant
- Skilled at building rapport that encourages customer trust and loyalty.
- Professional when handling customer questions and service concerns.
- Resourceful in resolving issues while maintaining a positive sales experience.
- Self-motivated with a commitment to achieving individual and team sales goals.
- Comfortable explaining internet speeds, Wi-Fi coverage, and fiber benefits.
Pay: $50,000.00 - $60,000.00 per year
Work Location: In person
