Automotive Customer Service & Sales
Attention Customer Service & Sales Pro’s: Are you great on the phone and in person? Do you love to help people and get the job done?
No Cold Calling!
We are currently looking for a motivated Telephone Customer Service & Sales Representative to join the Byrider of Ft Wayne Team. The Telephone Customer Service & Sales Representative is responsible for making sales appointments for customers and is the frontline of communication in a customer’s sales and credit building experience. You will work with customers, take applications, communicate on payment plans, and offer opportunities. You will help people build their credit and get the transportation they need! And that feels good!!
A successful candidate will have ability to multi-task, be a team player, and have a great personality. If you are a Sales & Customer Service professional looking to further your career with an established and respected automotive organization, please apply!
Your Responsibilities:
· Respond to customer website requests.
· Contact internet customers via email and phone to schedule a sales appointment
· Answer all incoming phone calls and emails with the goal of scheduling appointments.
· Record Customer information and perform data entry.
· Process credit applications
· Make outbound calls, generate sales leads, and log all customer comments.
· Schedule follow-up contact if no appointment is made.
· Generate emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
What We Offer:
- Competitive salary with commission opportunities.
- Comprehensive training and ongoing support.
- A positive and collaborative work environment.
- Employee discounts on vehicles.
- Full Benefits package.
- We pay hourly wages, plus bonuses on sales and shown appointments, so rev up your engines to help yourself, while helping others!
Qualifications:
- Previous sales experience preferred, but not required.
- Strong communication and interpersonal skills.
- Tech-savvy with a good understanding of online sales processes.
- A passion for helping customers find a vehicle.
- Must pass a background check
You will work 5 days, 40 hours, with one day off during the week.
Monday – 10a – 8p
Tuesday – 10a-6p
Wednesday – 10a – 6p
Thursday – 10a-6p
Friday – 10a – 8p
Saturday – 10a-4p
Ready to Drive Your Career Forward? When you join the Byrider Team, You are joining the Zeigler Team, and we are happy to have you! The Zeigler Auto Group has 40 stores in 4 states, an awesome culture, recognition for good work and tons of opportunity for growth!
Job Type: Full-time
Pay: $36,897.00 - $56,408.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Fort Wayne, IN 46825 (Required)
Ability to Relocate:
- Fort Wayne, IN 46825: Relocate before starting work (Required)
Work Location: In person
