SUMMARY:
To assist clients in acquiring permanent housing and provide case management.
RESPONSIBILITIES:
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Conduct apartment searches and escorts clients to lease negotiations with landlords.
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Make housing-related referrals such as furniture, housewares, maintenance, landlord/tenant, utilities, etc, and assist in apartment set-up.
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Design and implement individual client service plans according to specific timeframes outlined by the supervisor.
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Maintain current and accurate client charts and documentation as per standards outlined by the supervisor.
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Visit clients on a timely basis as per the program standard and make follow-up calls. Accompany clients with medical appointments and housing-related appointments.
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Schedule all field visits with the supervisor and provide documentation of visits within 2 business days.
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Attend ongoing case conferences and training.
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Refers client to internal and external service providers as needed for example legal, substance abuse, etc.
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Conduct housing workshops for housing readiness.
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Attend interdisciplinary meetings and weekly supervision.
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Work with supervisor in a cooperative and collaborative manner, including following directions and performing assigned duties.
Requirements:
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Bachelors degree and/or 5 years of social service experience.
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Some experience in case management and with the mentally ill chemically addicted population is preferred.
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Housing/real estate knowledge preferred.
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Must have a clean and valid driver’s license.
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The ability to establish workload priorities and balance diverse duties is needed.
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Must have excellent communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.