Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Peraton is seeking an experienced systems Field Support Engineer to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client’s global missions.
Work is performed at the customer site(s).
Responsibilities:
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Provide expert and second-tier technical support and analysis to field engineers and technicians.
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Provide technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems.
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Test, train, and field support to customers regarding technical aspects of designated systems and services.
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Provide expertise for the resolution of technical problems, troubleshoot products, and modify products to customer requirements.
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Maintain network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair.
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Provide training to customers.
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Partner with developers and engineers to reduce reoccurring incidents.
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Answer questions about installation, operation, configuration, customization and usage of designated systems and services.
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Review and develop technical documents.
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Travel/TDY my be required CONUS and OCONUS as required to support the customer's mission
**Position is Contingent on Contract Award**
Target Salary Range: $86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
