Start your career in the health insurance industry with a team that invests in your success.
Are you friendly, organized, and motivated to build a long-term career? Join our growing Health Insurance Agency as a Front Office Administrator and become the welcoming face of our office. This is an excellent entry-level opportunity for someone who enjoys helping people, wants to develop valuable business and customer service skills, and is looking for a company that offers mentorship and room to grow.
As the first point of contact for our clients, you'll play a vital role in creating a positive experience while helping our office run smoothly and efficiently. You'll work alongside an experienced, top-rated insurance agent who is committed to mentoring team members, providing career guidance, and helping you develop professionally. For individuals interested in advancing within the insurance industry, there is an opportunity to become a licensed health insurance agent and grow into a long-term career.
What You'll Do
- Welcome clients and visitors with professionalism and a positive attitude.
- Answer incoming phone calls, assist with client inquiries, and connect clients with the appropriate team member.
- Perform accurate data entry and maintain organized client records using our CRM system.
- Schedule appointments and coordinate meetings for insurance agents.
- Process incoming and outgoing mail and prepare documents as needed.
- Keep the front office clean, organized, and running efficiently.
- Monitor and replenish office supplies.
- Communicate with clients in English and Farsi when applicable (Farsi is preferred but not required).
- Utilize Microsoft Excel and CRM software to support daily office operations.
What We're Looking For
We're looking for someone who is:
- Friendly, professional, and enjoys working with people.
- Dependable with a strong work ethic and willingness to learn.
- Organized, detail-oriented, and able to multitask in a fast-paced office.
- Comfortable communicating over the phone and in person.
- Able to type at least 50 words per minute (WPM).
- Proficient in Microsoft Excel and comfortable learning new software, including CRM systems.
- Fluent in English. Farsi is preferred but not required.
Preferred Qualifications
- Previous experience in customer service, reception, retail, hospitality, or an administrative role is a plus, but not required.
- Experience in healthcare or insurance is helpful but not necessary—we're happy to train the right candidate.
- High school diploma or equivalent required.
Why Join Our Team?
- Entry-level position with paid, hands-on training.
- Learn directly from a top-rated health insurance agent with years of industry experience.
- Ongoing mentorship and career development.
- Opportunity to obtain your health insurance license and advance into an insurance agent role.
- Gain valuable experience in customer service, business operations, and the health insurance industry.
- Supportive, team-oriented work environment where your growth is encouraged.
If you're looking for more than just a job and want an opportunity to build a rewarding career with a company that will invest in your future, we'd love to hear from you. Apply today and take the first step toward a career with growth, mentorship, and long-term opportunity.
Pay: $22.00 - $26.00 per hour
Work Location: In person
