Job Overview
We are seeking a dynamic and professional Law Firm Receptionist to be the welcoming face of our legal practice. This vital role involves managing front desk operations, providing exceptional customer service and ensuring smooth administrative workflows. The ideal candidate will be energetic, organized, and possess strong communication skills to create a positive first impression for clients and visitors alike. As the first point of contact, you will play a key role in supporting the firm's daily operations and maintaining an efficient office environment.
Responsibilities
- Greet clients, visitors, and vendors with a friendly and professional demeanor, ensuring they feel welcomed and valued.
- Answer multi-line phone systems promptly, using proper phone etiquette, and direct calls to appropriate personnel or departments.
- Manage conference room appointment scheduling and calendar coordination for attorneys and staff to optimize office efficiency.
- Handle incoming and outgoing correspondence, including emails, faxes, and postal mail, with accuracy and attention to detail.
- Receives and distributes mail and packages daily.
- Maintain organized filing systems both electronically and physically, ensuring easy retrieval of documents.
- Assist with client communication by providing information about services, scheduling consultations, and supporting customer service initiatives.
- Proofread documents for accuracy and clarity before distribution or filing.
- Manage personal assistant tasks such as calendar management for attorneys and coordinating meetings or conferences.
- Uphold confidentiality standards while handling sensitive legal information with discretion
Experience
- Proven experience working in an office environment, preferably within a legal or professional services setting.
- Strong clerical skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting.
- Prior experience answering multi-line phone systems with professionalism and courtesy. Experience with a Teams phone system is a plus.
- Demonstrated customer service skills with the ability to communicate effectively with diverse clients and team members.
- Bilingual abilities are highly desirable to serve a broader client base effectively.
- Familiarity with office management procedures, filing systems, calendar management, and proofreading is preferred.Join our team as a Law Firm Receptionist where your energy and organizational talents will help us deliver outstanding client experiences while supporting our firm's smooth operation!
Pay: $16.77 - $17.82 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
