Youable Emotional Health is committed to providing responsive, client-centered services that promote positive outcomes for children, families, and communities. We are seeking a compassionate, organized, and collaborative Case Management Intake Clinician to serve as the entry point for Case Management services and help ensure equitable access to care.
This position plays a critical role in coordinating referrals, managing waitlists, completing diagnostic assessments, and connecting clients with the resources they need in a timely and supportive manner.
Responsibilities
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Screening external diagnostic assessments for Case Management eligibility.
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Managing the CMDA waitlist including outreach to referrals to pre-register clients and schedule DAs, assigning DAs to themselves and CMDA-trained clinical providers as necessary.
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Working with referrals to expedite the intake paperwork process.
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Maintaining ongoing and timely documentation of outreach and services.
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Managing the Case Management waitlist, including identifying clients needing insurance navigation, making assignments in collaboration with Case Management Supervisors, and offering triage resources to those waiting for services.
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Coordinating with supervisors, Senior Case Managers, Client Experience Team, and billing to ensure up-to-date data tracking and marketing information.
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Completing Diagnostic Assessments, including clinic-based, in-home, and DC 0-5 Assessments to determine Case Management eligibility (estimated nine to 15 per month; range based on travel and interactive complexity).
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Potential of holding a small caseload of therapy clients based on agency need and clinical development of the team member.
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Attending meetings to discuss intake trends with program stakeholders.
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Other duties as assigned based on program and agency needs.
Qualifications
Education and Experience:
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Master of Social Work (MSW) degree.
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LGSW licensure (required), LICSW licensure (preferred).
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Employed as a Case Manager for one or more years at Youable.
Skills and Abilities
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Organizational skills to complete documentation.
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Strong relationship-building skills and a desire to serve diverse populations.
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Willingness to travel for work, with a working vehicle, car insurance, and driver's license.
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Willingness to complete 0-5 training within six months of hire.
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Willingness to work some evenings to meet client scheduling needs.
Physical Demands/Environmental Factors
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Exposure to fragrances and other environmental elements that may affect chemical sensitivity.
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Interaction with a range of personalities and diverse individuals.
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Sitting for extended periods of time.
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Ability to lift up to 25 pounds.
The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with those of the job title.
