Job Overview
We are seeking a dynamic and strategic Director of Operations to lead our organization’s operational excellence and drive sustainable growth. In this pivotal role, you will oversee the end-to-end management of daily operations, ensuring efficiency, quality, and continuous improvement across all departments. Your leadership will shape strategic planning initiatives, optimize processes, and foster a culture of innovation and accountability. This role offers an exciting opportunity to influence the company’s trajectory by implementing effective change management strategies and strengthening our operational foundation for long-term success.
Responsibilities:
- Ownership for leading, developing and managing all operational personnel through establishing accountability and goal-setting focused on achieving and exceeding all company targets and objectives
- Ownership for identifying efficiency opportunities, developing new processes and leading change initiatives with the focus on continually striving to streamline the operation
- Responsible for all aspects of daily operations including inventory, shipping, receiving, transportation, building and equipment maintenance, and safety
- Ensure food handling and presentation procedures are always upheld
- Accountable for maintaining up-to-date standard operating procedures and policies for all operational departments
- Responsibility to promote, maintain and lead safe work environment for the entire operation
- Management leadership responsibility (visible and directional) for all shifts and all company operations
- Accountable for development and management of annual operating plan
- Own, develop, manage the performance of warehouse operations
- Must have an understanding of product specifications across all commodities in the warehouse
- Responsible for full inventory management and control for all products entering and leaving the warehouse
- Serve as liaison between Operations, Sales, Customer Service, and Procurement
- Communicate, lead and execute the daily operational direction with all management
- Hire, train and develop personnel to build bench strength and encourage growth within the company
- Create new positions to support structure for growth
- Responsible for management and growth of all ancillary revenue streams including, but not limited to, storage revenue, delivery revenue, pickup revenues
- Oversee customer support process to maximize the customer experience.
- Review financial sales and information and adjust operational budgets to promote profitability.
- Must be able to work flexible hours
- Other responsibilities as assigned
Skills:
- 3 + years proven experience as Director of Operations or Operations Manager
- BA/BS in Business Administration or relevant field preferred
- Ability to effectively manage multiple business issues and activities concurrently
- Possess the skills of being a self-motivator and have the self-discipline with being highly accountable
- People management skills to effectively select, assess, coach/counsel, develop, motivate, and direct staff within the areas of responsibility
- Must be willing to work multiple shifts and Saturdays and Sundays to communicate with all staff as needed.
- Knowledge of produce industry rules and regulations
- Able to lift up to 50 lbs
- Must maintain a valid state driver’s license with a safe driving record
Join us as our Director of Operations, where your leadership will energize teams, streamline processes, and propel our organization toward a vibrant future!
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
