ESSENTIAL DUTIES & ACCOUNTABILITIES
- Communicate with customers regarding deliveries and/or any issues or problems that might arise.
- Ensure timely movement of personnel and equipment to the jobsite upon the customer’s request.
- Give clear, complete and accurate information to field personnel, supervisors, management and customers.
- Ensure that all reports pertaining to equipment load outs and jobs are completed on time, correct and forwarded to the customer.
- Review and confirm that all equipment and containers are cleaned and ready before they leave the yard.
- Establish/adjust work procedures to meet requested schedules or deadlines – i.e. adjust times for trucking/crews.
- Ensure a satisfactory service is being provided to the customer and report all deficiencies to the appropriate manager.
QUALIFICATION STANDARDS
- Must have experience with Microsoft Office and/or Dynamics or Navision.
- Competent in computer programs applicable to the requirements of the company.
- Must be able to speak, read and write English well enough to read technical documents and effectively communicate with team members.
- High school diploma or equivalent diploma.
- Minimum of three years’ experience in customer service and/or oil an gas related operations and equipment, or a combination of skills and/or work experience acceptable to the District Manager / Supervisor.
- Effective/professional communication with customers and personnel at all managerial levels.
- Demonstrate time-management, customer service and problem solving skills.
- MUST BE FLEXIBLE with work schedule in this 24-hour on-call environment (generally 12-hour shifts).
- Valid personal identification documents.
- Satisfactory results of pre-employment screening (i.e., background check, drug/alcohol test, physical, etc.).
PAY STRUCTURE
- $18-$23 per hour (depending on experience).
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Microsoft Dynamics 365: 1 year (Required)
Work Location: In person
