We are a growing innovative residential real estate team looking for a Front office manager to manage general office duties and route inbound clients to agents. You will act as the ‘voice’ of our company and ensure potential clients receive a professional knowledgeable welcome. You will coordinate all front desk activities, including calls, scheduling, and appointment follow-up. As a front office manager, you should combine a pleasant personality with a dynamic professional attitude. Our ideal candidate has perseverance and can teach themselves how to solve problems while maintaining a solid customer service approach. Ultimately, you should be able to ensure our office provides professional and friendly service to our agents and customers. This position also offers room for growth within the company.
Responsibilities
- Accept potential clients via phone calls and mobile apps
- Train, supervise and support real estate agents on how to use the office tech
- Schedule team meetings and personal meeting for the team leaders
- Chase people down to schedule appointments with them - 1 call is not enough effort
- Learn what agents work in the different areas of the valley and monitor their lead flow
- Monitor owner's email account for important messages and distribute to team accordingly
- Ensure office is tidy and has all necessary supplies
- Ensure proper mail distribution
Skills
- Authoritative phone voice and phone etiquette
- Hands on experience with microsoft computers, printer drivers, and connecting to copy/scan/print machines
- Proficiency in English (oral and written)
- Solid knowledge of GSuite, particularly Sheets and Docs
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Real estate license or experience a plus
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
Education:
- High school or equivalent (Preferred)
Experience:
- Google Suite: 2 years (Preferred)
- Microsoft Word: 1 year (Preferred)
Work Location: In person
