Davenport Solutions is seeking motivated and customer-focused Residential Sales Consultants to help customers find cell phone, wireless, and internet service options that fit their needs. This is a field-based, face-to-face sales position involving scheduled residential appointments and in-home customer consultations.
This opportunity is ideal for someone who enjoys meeting new people, explaining technology and service options, building customer relationships, and developing their sales skills. Paid training and ongoing coaching are provided, so previous telecommunications or sales experience is helpful but not required.
What You'll Do
- Conduct scheduled in-home sales consultations with prospective customers.
- Meet with customers to understand their communication, wireless, and internet needs.
- Present and explain available cell phone, wireless, internet, and related service options.
- Educate customers on product features, pricing, promotions, and service benefits.
- Recommend solutions based on each customer's needs and preferences.
- Build rapport and establish professional relationships with customers.
- Guide customers through the sales process from initial consultation through enrollment.
- Answer questions and provide accurate information about products and services.
- Generate sales through consultative selling and customer-focused recommendations.
- Follow up with customers as appropriate to support satisfaction and successful service setup.
- Maintain accurate customer information, sales activity, and follow-up notes in the CRM system.
- Work toward individual and team sales performance goals.
- Participate in team meetings, product training, sales coaching, and professional development.
- Stay current on wireless, telecommunications, internet products, promotions, and service updates.
- Represent Davenport Solutions professionally during all customer interactions.
What We're Looking For
- Strong communication and interpersonal skills.
- Friendly, professional, and customer-focused approach.
- Self-motivated and goal-oriented mindset.
- Ability to build rapport and establish trust with customers.
- Comfortable explaining technology, products, and service options.
- Strong listening, problem-solving, and presentation skills.
- Ability to work independently while remaining connected with a team.
- Good organization and time-management skills.
- Willingness to learn and participate in ongoing training.
- Previous experience in sales, outside sales, residential sales, telecommunications, wireless sales, internet sales, retail sales, customer service, account management, business development, or appointment-based sales is preferred but not required.
Requirements
- High school diploma or equivalent.
- Must be comfortable working in a customer-facing, field-based environment.
- Reliable transportation for travel to scheduled customer appointments.
- Valid driver's license if required for the assigned territory.
- Ability to work independently and manage a daily schedule.
- Availability to work flexible hours, which may include evenings or weekends.
- Ability to use a smartphone, tablet, CRM, and other basic technology.
- Must be comfortable entering customer information and sales activity electronically.
Compensation & Benefits
- Performance-based compensation based on individual sales results.
- Paid training provided during onboarding.
- Ongoing sales coaching and professional development.
- Opportunities for career growth and advancement based on performance.
- Supportive, team-oriented work environment.
- Health, dental, and vision benefits, where applicable.
- Paid time off and recognized holidays, subject to company policies and eligibility requirements.
Work Environment
This is an in-person, field-based residential sales position involving scheduled visits to customer homes.
This is not a remote, work-from-home, or call center position.
Build Your Sales Career With Davenport Solutions
If you enjoy working with people, are interested in technology and telecommunications, and want to develop your skills in residential sales, outside sales, customer acquisition, wireless sales, internet sales, and customer service, Davenport Solutions provides training and support to help you grow.
Apply today to be considered for the Residential Sales Consultant position!
Davenport Solutions is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.
Job Type: Full-time
Pay: $72,000.00 - $83,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Application Question(s):
- Do you have schedule limitations?
Shift availability:
Work Location: In person
