Are you a people person with a passion for hospitality? We’re on the lookout for a Front Desk Agent for the 3P-11P and/or 11P-7A shift who brings positive energy, sharp attention to detail, and top-notch communication skills to the table. If you love making guests feel welcome, solving problems with a smile, and creating unforgettable stays, we want to hear from you!
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services and amenities
- Handle guest complaints and resolve issues promptly and courteously
- Process payments and maintain accurate guest accounts
Requirements:
- Flex weekend employee
- At least 6 months previous Choice Advanatage experience
- Strong phone etiquette and customer service skills
- Knowledge of hotel operations and hospitality management or customer service.
- Familiarity with hotel management software systems
- Ability to work flexible hours, including evenings, weekends, and holidays
Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your skills in guest relations and customer service will shine.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
Work Location: In person
