Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
Essential Functions
- Greets patients and directs them to appropriate departments
- Answers multiple phone lines; directs calls and takes messages as needed
- Verifies patient information and insurance eligibility; collects payments
- Directs patients to complete forms and processes patient-related paperwork
- Informs provider’s assistant of no shows and cancellations
- Makes follow-up appointments for patients and calls patients to confirm appointments
- Contacts patients and reschedules appointments as appropriate
- Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned
Qualifications
- Speaks Korean fluently
- Basic computer skills needed
- Ability to multi-task
- Meticulous with documentation and data entry
- Great communication skills and excellent phone demeanor
- Compassionate
- Team Player
Interview Location
- Interviews will be conducted in Buena Park, CA 90620
Schedule
- Full Time
- Monday to Friday: 8:30 AM to 5:30 PM
Pay: From $19.00 per hour
Application Question(s):
- Will you be able to reliably commute to the job location?
- Will you be able to attend the interview located in Buena Park, 90620?
- Please indicate your preferred clinic location: Rowland Heights, Garden Grove or Fullerton.
Language:
Work Location: In person
