Job Summary
We are seeking an energetic and highly organized Front Desk Secretary to be the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude, strong communication skills, and ability to multitask will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.
Responsibilities
- Greet visitors, clients, and vendors warmly and professionally, ensuring they feel valued and attended to promptly
- Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently and taking detailed messages when necessary. WeChat and Emails
- Handle front desk duties including answering inquiries, providing information, and assisting with general questions
- Student Registration & scheduling
- Administrative support such as Maintain organized filing systems, perform data entry, and manage document proofreading to ensure accuracy and confidentiality
- Support calendar management and scheduling for meetings or appointments using tools like Google Workspace or Microsoft Office
- Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Provide customer support by addressing client needs promptly and professionally while maintaining a positive attitude
- Assist with school events
- Other duties as assigned
Experience
- Prior office management or administrative experience in a fast-paced environment
- Proven clerical skills including filing, data entry, proofreading, and word processing
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and multi-line phone systems
- Excellent organizational skills with the ability to prioritize tasks effectively
- Bilingual in Chinese and English ability is a must to serve diverse client needs
- Experience in customer service roles with a focus on client communication and phone reception
- Personal assistant experience or familiarity with calendar management and bookkeeping is a plus
Join us in creating a welcoming atmosphere where professionalism meets friendly service! This role is perfect for motivated individuals eager to grow their administrative expertise while making a meaningful impact every day.
Pay: $17.00 per hour
Benefits:
Application Question(s):
- Can you Read, Write, and Speak Chinese and English?
Language:
Work Location: In person
