Job Summary
We are seeking a dedicated and customer-oriented Counter Clerk to join our team. The ideal candidate will be responsible for providing exceptional customer service in a retail environment. This role involves handling transactions, assisting customers with product inquiries, and ensuring the counter area is well-stocked and organized. A positive attitude and strong communication skills are essential for success in this position.
Duties
- Greeting customers and checking in clothing.
- Tagging garments with the correct customer information.
- Entering orders into the computer/POS system.
- Explaining pricing and pickup times.
- Collecting payments.
- Finding and handing out completed orders at pickup.
- Answering phone calls and assisting customers with questions.
- Keeping the front counter clean and organized.
- Communicating with the cleaning plant if there are special requests or issues.
Experience
- Experience with dry cleaning, tailoring, or garment care preferred.
- Looking for someone dependable who wants a long-term position.
- Strong customer service and multitasking skills required.
- Ability to work independently and handle responsibility.
- Opportunities for raises based on performance.
- Familiarity with cashiering duties, including cash handling and retail math.
- Bilingual candidates are encouraged to apply to better serve our diverse customer base.
- Strong communication skills are essential for effective interaction with customers and team members.
Job Types: Full-time, Part-time
Base Pay: $14.00 - $17.00 per hour
Benefits:
Work Location: In person
