The HR Operations & Payroll Coordinator supports the Human Resources function by coordinating ADP reporting, payroll administration, time and attendance administration, employee recognition reporting, state licensing, provider credentialing, new-hire technology setup, and other assigned administrative operations.
Essential Duties & Responsibilities
ADP Reporting & Administration
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Generate and distribute routine and ad hoc reports from ADP Workforce Now.
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Prepare operational reports for leadership.
Payroll Administration
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Process payroll through ADP Workforce Now.
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Review payroll data for accuracy and completeness prior to payroll processing.
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Audit employee timecards and resolve routine payroll discrepancies in coordination with managers.
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Process payroll-related changes, including new hires, terminations, pay rate changes, deductions, and direct deposit updates.
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Assist employees and managers with routine payroll questions.
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Maintain payroll records and support compliance with company policies and payroll procedures.
Time & Attendance
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Review and process PTO requests in ADP.
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Generate time and attendance reports.
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Monitor time and attendance workflows to ensure timely processing.
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Assist managers with routine timekeeping questions.
Employee Recognition & Reporting
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Track positive patient feedback through Google Reviews, Sycle, patient emails, phone calls, and other recognition sources.
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Compile employee recognition information for leadership review and company recognition programs.
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Prepare recognition reports and summaries as requested.
State Licensing Administration
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Monitor Hearing Instrument Specialist (HIS) licensing requirements and renewal dates.
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Maintain licensing records and documentation.
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Coordinate renewal reminders and collect required documentation.
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Communicate with state licensing boards and employees regarding licensing requirements and examinations.
Provider Credentialing
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Work with the Insurance Coordinator to credential providers for any insurance company AHC participates with.
New Hire Technology Support
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Create company email accounts for new employees.
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Coordinate user account setup and system access.
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Ensure new hires have the necessary technology and system access prior to their start date.
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Coordinate shipment of company equipment when needed.
Administrative Operations
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Coordinate maintenance requests.
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Order office and clinic supplies.
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Process hearing aid orders.
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Coordinate phone forwarding requests.
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Perform other administrative duties as assigned.
Required Qualifications
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Previous administrative or operations experience.
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High School Diploma (Required)
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Experience processing payroll through ADP Workforce Now.
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Strong organizational skills.
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Excellent customer service and communication skills.
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Ability to prioritize multiple tasks.
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Close attention to detail.
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Proficient in Microsoft Office.
