People's is seeking an IT Systems Administrator to own the technology environment for our multi-site operations — a hands-on role where you'll run the environment, not just oversee it. Microsoft 365 sits at the center (identity, email, endpoint management), with coverage across fleet management, multi-vendor networking, security operations, AV/collaboration, and technology asset management.
You'll also hold the IT seat on our AI / tech team — you don't need to arrive as an AI expert, but solid IT fundamentals, curiosity, and a drive to build are essential. At People's, we embody three core values: Give a Damn, Keep it Simple, and Be Accountable. If that sounds like you, we want to hear from you.
Responsibilities
- Microsoft 365 & Identity Administration: Administer Microsoft 365 end to end — Entra, Intune, tenant health, and day-to-day user administration.
- Endpoint & Device Management: Manage a mixed Windows/Mac fleet through Intune, including macOS lifecycle via Apple Business Manager and zero-touch provisioning across all sites.
- Network & Infrastructure: Own networking at every site — servers, switches, VLANs, routing, firewall policy, Wi-Fi — planning upgrades with minimal downtime and solving connectivity for non-standard environments.
- Security Operations: First internal responder to security events (e.g., business email compromise) — lock down, investigate, and harden. Own email authentication (SPF, DKIM, DMARC) and endpoint security as part of a co-managed model run primarily in-house.
- Hardware and Software Wizardry: Install, configure, and repair desktops, servers, network hardware, and peripherals to keep operations running at peak performance.
- IT Strategy & Project Management: Contribute to IT strategy, and lead IT projects within budget and timeline from planning through execution.
- Executive IT Support: Provide direct, responsive technical support to company leadership for their devices and day-to-day needs.
- AI Collaboration: Hold the IT seat on the AI / tech team, scripting in Bash and PowerShell to automate provisioning and fleet management, and keeping clear runbooks so things run reliably.
- Tech Asset Management: Maintain an organized inventory, labeling, and lifecycle system for technology assets across all sites.
- Structured Operations & Documentation: Maintain a disciplined rhythm of daily/weekly health checks and routine administration, documenting configurations as you go.
- Vendors & Procurement: Coordinate with technology vendors across telecom, hardware, and print, and research/validate hardware for specialized deployments.
Qualifications
Experience Requirements
- 5–7 years of relevant IT systems / infrastructure experience, with demonstrated hands-on ownership of physical and digital environments across multiple sites.
- A degree or equivalent practical experience.
- IT fundamentals are required; AI and automation are a mindset we will actively develop — candidates who like to build, tinker, and learn will thrive here.
Role Level & Focus
- This is a Level 2 (L2) position — a hands-on hardware and software integrator, not a specialized lab/instrumentation technician (e.g., HPLC).
- Strong, hands-on hardware capability paired with Office 365 management experience is a specific, core requirement for this role.
Certifications (Highly Desired)
- Microsoft 365 / Endpoint Administrator (MD-102), Azure / Identity and Access, or comparable Microsoft credentials.
Skills & Attributes
- Strong problem-solver — makes swift, well-informed decisions and quickly breaks down complex technical issues.
- Self-motivated, detail-oriented, and highly organized, with the ability to prioritize across competing site needs and document as you go.
- Professional, confident, and comfortable working directly with executives and staff across the production floor, farm, and office.
Technology Expertise
Hands-on experience across the following is expected:
- Microsoft 365: Entra ID, Exchange Online, Intune, and Conditional Access.
- Mixed Windows/macOS fleet management (Apple Business Manager/MDM, zero-touch provisioning).
- Multi-vendor networking: Meraki, SonicWall, and UniFi (VLANs, routing, firewall policy, Wi-Fi design).
- Core network fundamentals: TCP/IP, DHCP, DNS, and general server and switch configuration.
- Email authentication (SPF, DKIM, DMARC) and incident-response fundamentals.
- Scripting in Bash/PowerShell, with comfort directing AI-assisted work.
- AV and collaboration: Zoom Rooms with Shure audio and Logitech video, the Vibe interactive smartboard, structured cabling, and Slack administration.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Pay: $90,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
