Georgia Psychiatry & Sleep is now a Hightop Health clinic—a premier outpatient mental health group led by top-tier clinicians with an integrative, comprehensive approach to delivering life-changing treatments—and we’re bringing everything together under one name. This is the next step in our evolution—same dedicated team and same trusted care, just with a unified brand. We're looking for a driven individual who is passionate about mental health to become our next Front Desk Associate at our Georgia Psychiatry & Sleep clinic!
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Clinic Location: 1314 Concord Road SE, Smyrna, GA 30080
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Hours of Operation: M-F 7:30am to 5:30pm
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Salary Range: $15.00-$18.00/hr
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Health Insurance: Medical, dental, vision
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Paid Time Off, Paid Holidays & 401K Plan
Responsibilities:
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Greet and welcome patients and visitors in a friendly and professional manner
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Answer phone calls and direct them to the appropriate department or individual
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Schedule appointments for patients and manage the appointment calendar
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Collect patient information and update electronic medical records
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Verify insurance coverage and assist with insurance billing processes
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Maintain a clean and organized front desk area
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Provide excellent customer service to ensure patient satisfaction
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Assist with administrative tasks such as filing, faxing, and scanning documents
Ideal Candidate:
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Previous experience as front desk admin in a medical office
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Experience working with Athena or a similar EHR preferred
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Strong communication skills, both verbal and written
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Ability to multitask and prioritize tasks in a fast-paced environment
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Familiarity with phone systems and ability to handle high call volumes
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Excellent organizational skills and attention to detail
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Customer service-oriented mindset with a friendly and professional demeanor
