Position Title: Dunkin' Restaurant Manager & Assistant Manager
Franchise Organization: Monadnock Donuts, LLC
Locations: 724 Brattleboro Road, Hinsdale, NH (WalMart)
Reports To: Multi-Unit Manager & Director of Operations
Overview
A Dunkin’ Restaurant Manager is generally responsible for overseeing the Restaurant Team in the preparing of food and beverages according to Dunkin’ operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Management is responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.
Responsibilities Include:
- Perform all responsibilities of restaurant team members
- Support the rest of the Management Team in meeting operational goals and execution
- Ensure Brand standards are met throughout shift including preparation of food and beverages
- Communicate shift priorities, goals and results to restaurant team members
- Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
- Support the training of restaurant team members as needed
- Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
- Communicate clearly with the next Shift Leader to help prepare him/her for shift
- Ensure Food Safety standards are met
- Manage Inventory throughout the shift
- Provide great guest service and coaches other restaurant team members to do the same
- Schedule restaurant team members for shifts
- Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
Education/Experience:
- Previous experience in retail, restaurant or hospitality preferred.
Key Competencies
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest focused
- Ability to assist with training
- Problem solving
- Motivating others
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid training
Application Question(s):
- Please outline any previous Dunkin' or other Quick Service Restaurant experience.
- Do you have any prior Management experience or training? If yes, please describe it.
- Weekends are often the busiest time in our business. Do you have open weekend availability, or is there limitations?
Ability to Commute:
- Hinsdale, NH 03451 (Required)
Work Location: In person
