Reports to: Assistant Director of Housekeeping
Position Summary: Supervise, train and inspect the performance of assigned Public Area Attendants ensuring that all procedures are completed to the Club's standards while maintaining his/ her cleaning duties of assigned areas.
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Consistently offers professional, friendly and engaging service
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Perform Public Area Attendant’s assigned job functions daily as described in Public Area Attendant job description.
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Supervise a team of up to ten Public Area Attendants, ensuring that all public areas and other functional areas are kept clean at all times
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Oversee the daily cleaning of all public areas, including performing section inspections, and monitoring daily checklists
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Check supply levels in storage closets. Complete requisition for additional supplies needed and submit to manager.
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Check Public Area closets for proper supplies, neatness, and cleanliness. Instruct designated personnel to correct deficiencies.
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Consistently inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by Public Area Attendants, using designated checklists. Directly contact respective personnel and relay any deficiencies to be corrected.
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Conduct training of staff as needed to ensure optimum cleanliness and service standards for members.
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Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees.
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Work with the Assistant Director of Housekeeping to ensure that weekly, monthly and yearly projects are tracked and completed on schedule
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Follow departmental policies, procedures and service standards
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Report necessary maintenance items
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Follow all safety and sanitation policies
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Other duties as assigned
Qualifications and Skills: Any combination of education and experience equivalent to graduation from high school or that provides the required knowledge skills and abilities.
Experience: Prior Housekeeping experience is a plus.
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Excellent communication and organizational skills
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Strong interpersonal and problemsolving abilities
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Highly responsible & reliable
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Ability to work cohesively as part of a team with minimum supervision
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Thorough understanding of luxury housekeeping operations
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Physical Aspects of Position (include but not limited to):
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Frequent standing and walking throughout shift
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Occasional lifting and carrying up to 30 lbs.
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Frequent kneeling, pushing, pulling, lifting
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Frequent ascending or descending stairs
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Occasional ascending or descending ladders.
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Frequent use of floor machinery
