Join Our Team as a Treatment Coordinator!
Are you a people person with a passion for creating positive experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we're looking for someone just like you to join our team as a Treatment Coordinator!
About Us:
At Current Orthodontics, we're more than just an orthodontic office – we're a family dedicated to helping our patients achieve their best smiles and optimal health. With a warm and welcoming atmosphere, cutting-edge technology, and a commitment to excellence, we're proud to be a trusted partner in our patients' wellness journey.
Your Role:
As a Treatment Coordinator, you'll be the first smiling face our patients see and the reassuring voice they hear when they reach out to us. Your role is essential in ensuring every patient feels valued, informed, and supported throughout their treatment journey.
What You'll Do:
- Welcome patients with a friendly smile and genuine warmth, creating a positive and inviting atmosphere from the moment they step through our doors.
- Coordinate appointments with efficiency and care, ensuring our patients receive timely and convenient scheduling that meets their needs.
- Verify and collect insurance information accurately, helping patients navigate their coverage and financial options with confidence.
- Provide essential administrative support to our dental team, keeping operations running smoothly and efficiently.
- Maintain meticulous patient records, ensuring all information is up-to-date, organized, and easily accessible.
- Handle phone calls and inquiries with professionalism and empathy, addressing concerns and answering questions to the best of your ability.
- Collaborate closely with our team to coordinate treatment plans and schedule appointments with specialists as needed, ensuring our patients receive comprehensive care tailored to their individual needs.
Experience Preferred:
- Previous experience as a Treatment Coordinator or in a similar administrative role within a dental or medical office is preferred, but not required – we're more interested in your positive attitude and willingness to learn!
- Proficiency in computer software such as Microsoft Excel, Microsoft Word, Outlook, etc., is a plus.
- Familiarity with dental/orthodontic terminology and procedures is advantageous.
- Strong organizational skills and attention to detail are essential for success in this role.
- Excellent communication and interpersonal skills are a must – we're looking for someone who can build rapport with patients and colleagues alike.
- Comfortability in sales is preferred
Note: Additional experience with medical/dental/orthodontic receptionist duties or knowledge is a plus.
Ready to Join Us?
If you're a motivated individual with excellent organizational skills and a passion for providing exceptional patient care, we'd love to hear from you! Please apply with your updated resume, and let's embark on this exciting journey together.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid sick time
- Paid time off
Schedule:
Work Location: In person
