Back of House Director
The Back of House Director is a senior operational leader responsible for the overall performance of the kitchen. This position ensures excellence in food quality, food safety, efficiency, and team development while creating systems that allow the kitchen to operate at the highest level.
The Back of House Director develops leaders, drives accountability, and partners with Leadership to improve operational performance. This individual is responsible for building a culture of ownership, discipline, teamwork, and continuous improvement throughout the kitchen.
Position Type
Responsibilities
- Provide strategic leadership for all Back of House operations
- Lead, coach, and develop Kitchen Team Leaders and Team Members
- Ensure consistent execution of Chick-fil-A food quality, safety, and operationalstandards
- Oversee food cost, waste reduction, inventory management, and kitchen efficiency
- Monitor kitchen performance metrics and implement process improvements
- Maintain compliance with health department regulations and food safety procedures
- Develop kitchen staffing plans, deployment strategies, and leadership succession plans
- Conduct performance evaluations, coaching conversations, and corrective actionwhen needed
- Partner with Leadership to improve throughput, productivity, and operational consistency
- Ensure proper maintenance, cleanliness, and organization of all kitchen equipment and work areas
- Foster strong communication between Front and Back of House leadership
- Lead the kitchen through peak business periods while maintaining excellence in quality and speed
Qualifications
- Minimum of 1 year of experience leading teams of 20 or more
- Strong knowledge of kitchen operations, food safety, and operational excellence
- Proven leadership experience developing and coaching teams
- Strong organizational, communication, and problem-solving skills
- Ability to make effective decisions in a fast-paced environment
- Ability to analyze performance metrics and improve operational results
- Open availability, including Fridays, Saturdays, and holidays
- Passion for operational excellence and developing people
Benefits
- Competitive salary
- Flexible scheduling
- Leadership advancement opportunities
- Employee meal discounts
- Referral incentives
- Sundays off
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $20.00 / hour
Pay:
Benefits:
Job Type: fulltime
Schedule:
Education: Bachelor's degree
Work location: On-site
