Employment Opportunity Announcement
Position: Financial Experience Specialist (full time)
Department: Green Village Financial Center, Dyersburg, TN
Position Description: Customer Service Associate (CSA) is entrusted with handling cash,
providing amazing service to customers, and properly processing transactions. Recognizes
customers’ needs for additional products/services and makes timely and appropriate referrals.
Provides “Welcome Home” experience to customers and teammates. After approximately 6 months
goal is for teammate to be promoted to Financial Experience Specialist. The Financial Experience
Specialist (FES) serves in a dual-purpose role supporting both customer relationship development
and transaction processing. The FES uses active listening skills to recognize customer needs for
additional products or services while delivering outstanding service. Exercises some independent
judgment under moderate supervision. Provides “Welcome Home” experience to customers and
teammates.
Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products,
team worker, problem solving skills and basic computer skills. Willing to participate in and support
community events. Able to actively solicit deposits and other bank products/services. A minimum of
two years CSA, Teller or similar experience is preferred.
Working Conditions: Available to work as needed up to 40 hours per week (full time), Monday
thru Friday. Eligible for insurance benefits, retirement plans (KSOP & Pension), incentive plan, PTO
and flexible work hours. Team atmosphere.
EEO/AA/VETS/DISABILITY
