Part-Time Front Desk Agent – Evening & Weekend
Holiday Inn Express & Suites Albuquerque Midtown
We are looking for a reliable and customer-focused Part-Time Front Desk Agent to join our team. This position is ideal for someone who enjoys working with guests, providing excellent customer service, and working in a fast-paced hotel environment.
Position Requirements
- Part-time position
- Evening shifts are required
- Weekend availability is required
- Must be flexible to help cover Night Audit when needed
- Must be dependable and arrive on time for scheduled shifts
- Previous hotel or customer service experience is preferred but not required
Job Responsibilities
- Welcome guests and provide friendly, professional service
- Check guests in and out accurately and efficiently
- Answer phones and assist guests with questions and requests
- Make and modify reservations as needed
- Process payments and maintain accurate guest accounts
- Handle guest concerns and resolve issues professionally
- Maintain a clean and organized front desk and lobby area
- Follow hotel policies, procedures, and IHG brand standards
- Complete required front desk and shift paperwork/checklists
- Communicate effectively with housekeeping, maintenance, and management
- Assist with other hotel duties as needed
- Provide Night Audit coverage when needed, including overnight shifts
What We Are Looking For
The ideal candidate is dependable, professional, friendly, and comfortable working independently. You must be willing to work evenings and weekends and have the flexibility to assist with Night Audit coverage when needed.
If you are dependable, enjoy helping people, and are looking for a part-time position with a great team, we would love to hear from you!
Pay: $16.00 - $17.50 per hour
Benefits:
- Employee discount
- Free parking
- Health insurance
- Paid time off
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Albuquerque, NM 87107 (Required)
Ability to Relocate:
- Albuquerque, NM 87107: Relocate before starting work (Required)
Work Location: In person
