Mason Dental is seeking a friendly, professional, and highly organized Dental Front Desk Receptionist to join our growing team. We are looking for an experienced candidate who is passionate about providing exceptional customer service and creating a positive patient experience from the moment patients walk through our doors.
Bilingual applicants (English/Spanish) are strongly preferred.
Responsibilities
- Greet patients and visitors in a warm and professional manner
- Answer incoming phone calls and respond to patient inquiries
- Schedule, confirm, and manage patient appointments
- Verify dental insurance eligibility and benefits
- Present treatment plans and discuss financial arrangements
- Collect payments and maintain accurate patient accounts
- Check patients in and out efficiently
- Update and maintain patient records
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with insurance claim follow-up and outstanding balances
- Maintain HIPAA compliance and patient confidentiality
Qualifications
- Minimum of 1 year of dental front office experience preferred
- Bilingual in English and Spanish strongly preferred
- Knowledge of dental insurance verification and claims processing
- Experience with dental practice management software (Open Dental, or similar)
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Professional appearance and positive attitude
- Reliable, punctual, and team-oriented
What We Offer
- Competitive pay based on experience
- Supportive and friendly work environment
- Opportunities for growth and advancement
- Paid time off and holidays (if applicable)
- Employee dental benefits (if applicable)
Job Type: Full-Time
Schedule: Monday–Friday 10AM-6PM, with occasional Saturdays as needed 9AM-2PM
If you are an experienced dental professional who enjoys helping patients and thrives in a fast-paced environment, we would love to hear from you. Join Mason Dental and become part of a team dedicated to providing exceptional dental care and outstanding customer service.
Job Type: Full-time
Work Location: In person
