About Us:
The Vineyards Country Club is a premier private club in Naples, FL, known for exceptional service, luxury amenities, and a strong sense of community. We are currently seeking a friendly, dependable, and detail-oriented Wellness Concierge to join our team full-time and serve as a key point of contact for our members and guests at the Wellness Center.
Position Overview:
As a Wellness Concierge, you will help create a warm, welcoming environment for all who enter our Wellness Center. This role is ideal for someone with strong customer service skills, a proactive mindset, and the ability to juggle a variety of responsibilities efficiently. Morning (First) Shift Thursday through Sunday 6:00 AM to 1:00 PM.
Job Duties Include:
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Answer phones and respond to member inquiries promptly and professionally.
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Fob in all members entering the building at the front desk.
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Greet members and guests with a warm and courteous demeanor.
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Provide basic tours of the Wellness Center and its amenities.
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Offer assistance with The Vineyards mobile app.
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Take and maintain janitorial supply inventory.
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Restock the janitor supply closet in the hallway using supplies from the locked salon closet.
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Receive and manage Wellness Center deliveries.
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Monitor and communicate any parking concerns, especially related to handicap accessibility.
Submit and follow up on maintenance requests (Maintenance X) for main Wellness Center areas.
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What We’re Looking For:
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Prior customer service experience preferred.
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Excellent communication and organizational skills.
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A friendly, approachable, and helpful attitude.
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Tech-savvy with the ability to assist members with app-related questions.
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Ability to lift light supplies and manage restocking tasks.
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Dependable, punctual, and professional in appearance and conduct.
Availability to work flexible hours including weekends and holidays.
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Compensation & Benefits:
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Excellent insurance benefits and 401(k) retirement plan.
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Complimentary meals during shifts.
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Access to select club amenities.
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Positive and supportive team environment.
