MINIMUM REQUIREMENTS
Trainee: Able to type well enough to carry out the duties of the position. Must attend/receive customer service training within two months of hire or four months for current employees.
Tech: High school diploma or equivalent plus one year clerical experience. Prior computer experience at the intermediate level required. Works at Maniilaq patient housing process patient check in/check out procedure. Distributes meal cards, vouchers, keys, updates travel for patients and escorts.
Specialist: Meets qualifications of Travel Technician plus six months travel reservations experience and demonstrated competence in all duties and responsibilities. Ability to process travel sent from ANMC via VOYAGER system. Ability to send messages in Cerner. Medical Terminology class certificate. Covers Maniilaq patient housing coverage as needed.
Coordinator: Meets qualifications of Travel Specialist. Able to schedule all MHC appointment types. Trains as case management support. Covers case management support as needed. Covers Maniilaq patient housing as needed.