Job Overview
We are seeking a highly motivated and detail-oriented Bilingual Mandarin Accounting Specialist to join our dynamic finance team. In this role, you will be responsible for managing a wide range of accounting functions, ensuring financial accuracy, compliance, and efficiency across various accounting systems. Your fluency in Mandarin will be essential for effective communication with our diverse client base and internal teams. This position offers an exciting opportunity to develop your expertise in corporate accounting while contributing to the seamless operation of our financial processes. If you thrive in a fast-paced environment and are passionate about precision and compliance, we want to hear from you!
About CWILL
CWILL (pronounced "quill") is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.
Our website: www.cwill.com
Responsibilities:
Daily Accounting and Finance Operations
- Own daily bank account and corporate credit card reconciliations; perform full-cycle bookkeeping for the US entity and support monthly and quarterly close
- Prepare financial statements and management reports as needed, including P&L, balance sheet, cash flow, and variance analysis
- Build and improve employee expense reimbursement processes; review receipts and supporting documentation, ensure compliance, and maintain organized digital records
- Manage accounts payable and accounts receivable, including vendor invoice review, local payment coordination, customer billing support, and collections follow-up as appropriate
- Calculate and review sales commissions based on approved incentive plans; participate in incentive-plan improvement discussions and provide channel ROI analysis with actionable recommendations
Tax, Compliance, Payroll, and External Partners
- Act as the internal finance point of contact for external US CPA/tax advisors; organize clean financial data and support federal, state, local, income tax, and sales tax filings
- Monitor relevant US federal, state, and local finance/tax compliance requirements and flag risks or optimization opportunities to leadership
- Support transfer-pricing review and related cross-border finance documentation in coordination with the China finance team and external advisors
- Partner with HR to review and support US payroll and benefits administration through systems such as Deel, Gusto, or similar platforms, including payroll data review and tax withholding coordination
Finance Process, Internal Controls, and Documentation
- Design and implement practical finance controls for CWILL's stage, including purchase approval workflows, payment authority matrices, reimbursement policies, and documentation standards
- Maintain fixed asset records for the US office and ensure finance records, contracts, invoices, receipts, and key legal documents are properly archived digitally and, where needed, physically
- Identify opportunities to automate, standardize, or simplify finance operations using modern tools such as QuickBooks Online, Xero, Ramp, Brex, Excel, and related systems
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a plus
- 0-3 yrs Proven experience in accounting or finance roles within corporate or public accounting environments
- Bilingual proficiency in Mandarin and English is required for effective communication across teams and clients
- Strong understanding of GAAP principles, SOX compliance, and financial software such as Workday, Paychex, QuickBooks, or similar platforms
- Proficiency in Excel including advanced formulas like VLOOKUP, pivot tables, and spreadsheet management for data analysis and reporting
- Experience with account reconciliation, journal entries, double entry bookkeeping, and general ledger management
- Knowledge of payroll systems (ADP, Kronos), benefits administration, and governmental accounting is advantageous
- Excellent attention to detail with strong analysis skills; ability to handle multiple tasks efficiently while maintaining accuracy
Join us to be part of a vibrant team dedicated to excellence in financial management! We value your expertise in accounting systems and your bilingual skills that help us serve our diverse community better. This role provides a platform for growth within a supportive environment committed to your professional development.
Pay: $60,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Vision insurance
Application Question(s):
- Have you worked for Saas company before?
Education:
Experience:
- Accounting: 1 year (Required)
Language:
Ability to Relocate:
- Cary, NC 27511: Relocate before starting work (Required)
Work Location: Hybrid remote in Cary, NC 27511
