Join Our Team at Exploria Resorts!
Are you driven by success and ready to seize a lucrative opportunity? We're currently hiring detail-oriented individuals to join our incentive-based collection team. If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you.
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Position: Call Center - Collections Representative
Compensation:
- $16 per hour, with an added $1,500 - $2,500 monthly performance-based incentive potential! (Averaging $25-26/hr!)
- New Hire guarantee of $800 performance incentive for the first three full calendar months of employment!
Hours/Shift:
- Monday - Friday (3 days will be an 8 am-5 pm shift, 2 days will be a 9 am-6 pm shift)
- Every other Saturday (If you work on Saturday your day off will be during the week).
- Sundays: Always off
- Onsite - 25 Town Center Blvd. Clermont FL 34714
- Subject to change based on business needs
Key Requirements:
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Clear communication skills, both oral and written, to convey information effectively.
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Exceptional customer service abilities, ensuring 100% customer satisfaction.
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Quick and accurate decision-making skills to evaluate alternative courses of action.
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Ability to manage multiple priorities efficiently and adapt to the fast-paced nature of our business.
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Demonstrated ability to influence others positively.
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Professional and friendly demeanor, representing our company values.
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Flexible schedule to accommodate business needs.
Qualifications and Skills:
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1+ year of experience working in an outbound call center
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1+ year of collections experience is highly preferred
- 1+ year working in the timeshare/Vacation Ownership industry is a plus
- Strong communication and negotiation skills.
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Good time management and organizational skills.
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Prior experience working in a call center, or a commission driven role
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Bilingual Spanish is highly preferred.
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Enthusiastic, energetic, and self-motivated.
Sign up to join our mailing list and hear about future opportunities:
Exploria Resorts Recruitment Form
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