Business Systems Analyst (Onsite – Grand Rapids, MI)
Rose Medical | Grand Rapids, MI
Full-Time | Primarily Onsite
This is a full-time, primarily onsite position located in Grand Rapids, Michigan.
Our Business Systems Analyst works closely with employees across Engineering, Quality, Manufacturing, and other departments to understand business needs, observe processes firsthand, facilitate meetings, and collaborate with cross-functional teams. Because of the highly collaborative nature of this role, candidates should expect to work onsite at our Grand Rapids facility each business day.
While occasional remote work may be approved at management's discretion for specific circumstances, this is not a remote or hybrid position. Applicants should apply with the expectation of working onsite as their primary work location.
If you enjoy collaborating face-to-face, building relationships across an organization, and making a visible impact every day, we'd love to hear from you.
Do you love solving puzzles, improving processes, and turning ideas into better software?
At Rose Medical, we don't just manufacture life-changing medical devices—we build the systems behind them.
We're looking for a Business Systems Analyst who enjoys asking questions, solving business challenges, and turning ideas into software solutions that make a real impact. In this role, you'll partner with employees across our organization to understand their needs, improve business processes, and help enhance our in-house Quality Management System (QMS) and related business applications.
If you enjoy connecting business needs with technology, collaborating with talented people, and seeing your work make a meaningful difference, we'd love to meet you.
As our Business Systems Analyst, you'll play a key role in shaping the software our employees use every day.
You'll:
Partner with internal stakeholders to understand business challenges and identify opportunities for improvement.
Gather, analyze, and document business requirements for new software features and process enhancements.
Facilitate discovery sessions to define project scope, workflows, business rules, data needs, and priorities.
Translate business needs into clear functional specifications for our software development team.
Design, review, or refine PostgreSQL database structures to support new functionality and maintain data integrity.
Collaborate closely with software developers throughout the development lifecycle.
Coordinate projects and enhancements from initial request through implementation and post-launch validation.
Develop and execute quality assurance (QA) test plans and user acceptance testing (UAT).
Identify, document, and troubleshoot software defects.
Prepare release notes, process documentation, and training materials.
Help ensure software changes support FDA regulations, quality standards, and business objectives.
This isn't a role where you'll simply submit tickets and wait for someone else to solve the problem.
You'll become a trusted partner to employees throughout the company, helping shape software that supports every department—from Quality and Engineering to Manufacturing and Operations.
Your ideas will matter.
Your work will be visible.
And you'll have the opportunity to improve systems that directly support the manufacturing of medical devices that improve patients' lives around the world.
We're looking for someone who enjoys both technology and people.
You'll likely be successful if you have experience with:
Business Systems Analysis
Software implementation or product delivery
Requirements gathering and documentation
Process mapping and workflow analysis
Quality Assurance (QA) and User Acceptance Testing (UAT)
Relational databases (PostgreSQL experience preferred)
Working with software developers and cross-functional teams
Project coordination and change management
Bachelor's degree in Information Systems, Computer Science, Business, Software Engineering, or a related field preferred (or an equivalent combination of education and experience).
Three or more years of experience in Business Systems Analysis, software delivery, quality assurance, or a related role preferred.
Experience creating business requirements documentation, test plans, and software implementation documentation.
Familiarity with regulated industries, quality systems, or medical device manufacturing is a plus.
You might be a great fit if you:
✔ Love solving complex problems.
✔ Enjoy improving inefficient processes.
✔ Ask thoughtful questions before jumping to solutions.
✔ Can communicate technical information to both technical and non-technical audiences.
✔ Take pride in creating organized, detailed documentation.
✔ Like seeing projects through from concept to completion.
✔ Enjoy collaborating with others and celebrating team success.
✔ Have a passion for continuous improvement.
At Rose Medical, we believe great people deserve great benefits. We work hard to create an environment where our employees can build rewarding careers while enjoying an exceptional work-life balance.
Celebrate your contributions with generous quarterly bonuses that recognize both individual and company success.
Begin accruing three weeks of paid time off starting on your first day.
Enjoy eight paid holidays each year, beginning immediately upon hire.
We proudly offer two weeks of paid parental leave for the birth, adoption, or foster placement of a child.
As Rose Medical continues to grow, so do our employees. We believe in investing in our people by providing opportunities to learn, develop new skills, take on exciting challenges, and build rewarding long-term careers.
At Rose Medical, our values aren't just words on a wall—they guide how we work, collaborate, and serve our customers every day.
Integrity
Honesty, transparency, and doing the right thing—even when no one is watching.
Stewardship
Responsibly using our resources while supporting our employees, customers, and community.
Growth
Creating opportunities to develop personally and professionally.
Innovation & Productivity
Empowering ideas, encouraging continuous improvement, and delivering meaningful results.
Diversity
Valuing the unique experiences, perspectives, and contributions of every team member.
At Rose Medical, you'll have the opportunity to solve meaningful challenges, collaborate with talented professionals, and help build the software that supports the manufacturing of life-changing medical devices.
If you're looking for more than just your next job—if you're looking for a place where your ideas are valued, your contributions make a difference, and your career can continue to grow—we'd love to hear from you.
Apply today and join a company where your work truly matters!
