Telemarketing Representative (Career Path to Licensed Insurance Agent) About Us
At Chad Smith State Farm, we're committed to protecting what matters most for our customers while developing high-performing professionals. We're looking for energetic, confident, and coachable individuals who enjoy talking with people and are motivated by growth. This is more than a telemarketing position it's the first step toward becoming a Licensed Insurance Agent.
Position Summary
As a Telemarketing Representative, you will be the first impression of our agency. Your primary responsibility is to build rapport with prospective customers, generate interest, and schedule appointments for our licensed insurance advisors.
This is a high-volume outbound calling position requiring consistent activity, professionalism, and a positive attitude. You'll receive ongoing coaching to master proven conversation techniques and objection handling. Top performers will have the opportunity to advance into a Licensed Insurance Agent position, where you'll receive licensing support and significantly increase your earning potential.
Daily Responsibilities
- Make 200–500 outbound calls each business day.
- Follow agency call scripts while developing a natural, conversational style.
- Build rapport with prospective customers within the first few seconds of every call.
- Overcome objections confidently and professionally.
- Schedule qualified appointments for our licensed insurance advisors.
- Accurately document every customer interaction in our CRM.
- Meet daily, weekly, and monthly activity goals.
- Participate in daily coaching sessions and role-play exercises.
- Continuously improve your communication and sales skills.
- Represent our agency with professionalism, enthusiasm, and integrity.
What We're Looking For
- Excellent verbal communication skills.
- Positive attitude and resilient mindset.
- Comfortable speaking with hundreds of people every day.
- Strong work ethic and self-discipline.
- Coachable and eager to learn.
- Competitive personality with a desire to win.
- Reliable attendance and punctuality.
- Basic computer skills.
- Sales or customer service experience is a plus but not required.
Performance Expectations
Success in this role is measured by:
- 200–500 outbound calls per day.
- Consistent contact and appointment-setting activity.
- High-quality customer conversations.
- Professional documentation of all interactions.
- Daily improvement through coaching and feedback.
- Dependability and a positive team-first attitude.
Career Growth Opportunity
This position is designed to develop future insurance professionals.
High-performing team members who consistently demonstrate strong communication skills, work ethic, and reliability will have the opportunity to:
- Obtain their Property & Casualty Insurance License.
- Transition into a Licensed Insurance Agent role.
- Receive advanced sales training and mentorship.
- Earn commissions and performance bonuses.
- Build a long-term career in the insurance and financial services industry.
Compensation & Benefits
- Competitive hourly pay.
- Performance-based bonuses.
- Paid training and professional development.
- Career advancement opportunities.
- Supportive team environment.
- Licensing assistance for qualified team members.
If you're driven, coachable, and ready to build a career rather than just work a job, we'd love to meet you.
Pay: $11.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Paid training
Language:
Work Location: In person
