***Email [email protected], call 215-886-6111
We are seeking a motivated Inside Sales Support & Lead Generation Specialist to join our office team at Liberty Tree & Landscape Management.
We specialize in Tree Care, Plant Health Care, Lawn Care, and Landscape Services. This position plays an important role in supporting our sales team by following up with customers on outstanding quotes, generating new opportunities, scheduling appointments, and helping move potential customers through the sales process.
The ideal candidate is organized, comfortable speaking with customers over the phone, and motivated by achieving goals. Strong communication and follow-up skills are essential for this position.
Responsibilities
- Assist and support our sales representatives with customer follow-up and lead generation.
- Follow up on outstanding quotes and proposals by phone, email, and text.
- Contact customers to answer basic questions, determine their interest, and help move quotes toward approval.
- Conduct outbound calling campaigns to generate leads and schedule appointments for the sales team.
- Follow up with previous customers and warm leads regarding tree care, Plant Health Care, lawn care, and other services.
- Help schedule follow-up property visits and consultations for our sales representatives.
- Maintain accurate records of customer conversations, follow-ups, and lead activity in Jobber, our CRM system.
- Monitor outstanding opportunities and help ensure customers receive timely follow-up.
- Work closely with the sales team to identify opportunities and help achieve individual and company sales goals.
- Assist with customer service inquiries and provide information about our services.
- Track lead generation and sales activity using Excel and other reporting tools.
- Monitor emails and assist with Facebook and other marketing-related activities as needed.
- Research target markets and assist with customer outreach campaigns.
- Help track sales goals, follow-up activity, and campaign results.
Requirements
- Strong communication and customer service skills.
- Comfortable making outbound calls and speaking with existing and potential customers.
- Ability to confidently follow up with customers regarding outstanding quotes and services.
- Strong organizational and follow-up skills.
- Ability to manage multiple leads, quotes, and customer conversations at the same time.
- Familiarity with CRM software is preferred. Experience with Jobber is a plus, but we will provide training.
- Basic experience with Excel, email, and general office software.
- Ability to work independently while also collaborating closely with our sales and office teams.
- Proactive approach to problem-solving and achieving sales goals.
- Previous experience in customer service, inside sales, lead generation, appointment setting, or sales support is a plus.
Job Type: Full-time
Pay: $14.00 - $23.00 per hour
Ability to Commute:
- Glenside, PA 19038 (Preferred)
Ability to Relocate:
- Glenside, PA 19038: Relocate before starting work (Preferred)
Work Location: In person
