Job Summary
We are seeking a full-time professional and organized Front Desk Receptionist to serve as the first point of contact at our Durable Medical Equipment office. This role is responsible for providing excellent customer service, front-desk operations, insurance verification, managing inventory and supporting administrative processes to ensure timely and accurate delivery of medical equipment supplies.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression
- Answer and route incoming calls; respond to general inquires regarding DME products, orders and services.
- Collect and verify patient demographic and insurance information.
- Ensure HIPAA compliance and confidentiality at all times.
Experience
- Strong customer service and communication skills
- Experience in healthcare, DME or medical office required.
- Knowledge of insurance verification such as Medicare
This is an in office position located in Armada, MI.
Hours: M-F (hours are flexible) with possible one Saturday per month (8-12pm) in the future.
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Insurance verification: 1 year (Required)
- DME: 1 year (Required)
Work Location: In person
