We are looking for a Hotel Front Desk to serve as our guest's first point of contact and manage all aspects of their accommodation. Hotel Front Desk responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a passion for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Great career growth opportunities! Previous Hotel & Hilton front desk experience is preferred but not required. Restaurant breakfast server & night bartender shifts available as well for those with experience.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- 1st and 2nd shift available.
- Full or Part Time availability.
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like PEP and Ambiance XNPOS.
- Understanding of how travel planning websites operate, like Booking and Expedia.
Job Types: Full-time, Part-time
Pay: $12/hr - 13/hr with hotel/Hilton experience
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
Work Location: In person
