Glendora Employment Agency, Inc. is a boutique staffing firm located in the foothills of the San Gabriel Valley. We specialize in connecting local employers with local talent. We are currently seeking a Customer Service Administrator for a roofing company in Azusa.
JOB DESCRIPTION:
Duties for this position include, but are not limited to:
· Handle inbound customer calls and inquiries.
· Create, update, and track work orders.
· Process jobs from start to completion.
· Prepare and maintain project documentation.
· Manage billing and invoicing processes.
· Resolve customer issues in a timely manner.
· Coordinate with internal departments and field teams.
· Process employee timesheets and support payroll tasks.
· Prepare customer proposals and estimates.
· Conduct follow-up calls to ensure satisfaction.
· Maintain accurate records and data entry.
· Support daily administrative operations.
· Other duties as assigned.
MINIMUM QUALIFICATIONS:
Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience:
· Must be fluent in Spanish.
· At least three years of administrative and customer service experience required.
· Experience in a construction or service-based environment preferred.
· Able to work overtime and weekends if needed.
· Strong communication and customer service skills.
· Excellent attention to detail and accuracy.
· Ability to multitask in a fast-paced environment.
· Strong organizational and time management skills.
· Proficient in Microsoft Outlook, Excel, and Word.
· Previous customer service or administrative experience.
· Reliable and able to meet deadlines.
Position Type: Temp-to-Hire
Schedule: Monday – Friday from 6:30am – 3:30pm
Pay Rate: $26 – $27/Hour (Depending on experience)
Pay: $26.00 - $27.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- Are you currently working?
- Why are you interested in this position?
Language:
Work Location: In person
