Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
-
Medical / Dental / Vision / Short Term Disability
-
Vacation and Holiday Pay
-
Paid time off (PTO) to help you balance your personal and work life
-
Competitive Pay
-
Friendly and team-focused environment
-
Access to pay early
-
Employee Purchasing Assistance Program
-
Employee hotel room discounts
-
Opportunity for advancement
Responsibilities:
-
Greet and assist guests during arrival and departure
-
Process payments and issue room keys
-
Respond promptly to guest questions and concerns
-
Coordinate with housekeeping and maintenance
-
Maintain accurate reservation records
-
High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends
This hotel is operated by Propel Management LLC, an award-winning hotel owner and approved third party operator of both independent and branded hotels. Based in San Antonio Texas, we currently operate hotels in both Texas and Colorado.
