EZ Attic Insulation is looking for a reliable, organized, and customer-focused Customer Service Representative to join our growing team!
Responsibilities:
- Answer inbound and outbound customer calls
- Schedule appointments and coordinate with our sales and operations teams
- Provide exceptional customer service and resolve customer concerns professionally
- Update customer information and job statuses in our CRM
- Follow up with customers regarding appointments and project updates
- Maintain accurate records and communicate effectively with the team
- Assist with additional office administrative tasks as needed
Qualifications:
- Previous customer service experience required
- Strong phone communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to multitask in a fast-paced environment
- Detail-oriented and dependable
- Basic computer proficiency
- Experience with Jobber CRM is a plus, but not required (we're happy to train the right person)
What We're Looking For:
We're looking for someone who:
- Takes ownership of their work
- Is dependable and shows up ready to contribute every day
- Has a positive attitude and enjoys helping customers
- Works well independently and as part of a team
- Can stay organized while managing multiple priorities
If you're passionate about providing outstanding customer service and want to be part of a growing company, we'd love to hear from you!
Apply today and become part of the EZ Attic family!
Pay: $14.00 - $16.00 per hour
Benefits:
- On-the-job training
- Professional development assistance
- Referral program
Work Location: In person
